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Privacy Policy

Privacy Policy 

This Privacy Policy outlines how we collect, use, and protect any information you provide when using this website or enrolling in our courses.

1. Who We Are

This website is operated by Grace O’Connor, offering online professional development (CPD) courses for primary teachers in Ireland, with a specific focus on trauma-informed practice.

2. What We Collect

When you visit this site or enrol in a course, we may collect the following information:

  • Name and contact details (e.g., email address)

  • Teaching Council Number

  • School or teaching role (if provided)

  • Payment and billing information (handled securely via third-party payment processors)

  • Course progress and engagement data

  • Any information submitted via forms, surveys, or email correspondence

3. How We Use Your Information

We use your information to:

  • Provide access to your purchased course(s)

  • Track course progress and issue certificates

  • Communicate updates or support related to the course

  • Send occasional CPD updates or relevant resources (you can unsubscribe at any time)

  • Improve our services and website based on your feedback

4. Legal Basis

We process your personal data based on your consent, our contractual obligation to deliver the course, and our legitimate interest in improving our services.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share it with trusted service providers (such as email platforms or learning management systems) solely for the purposes of operating this website and delivering your course.

6. Cookies

This site may use cookies to enhance your browsing experience. Cookies help us analyse traffic and improve user experience. You can modify your browser settings to decline cookies if you prefer.

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland

To exercise your rights, please contact us using the details below.

9. Contact

If you have any questions about this Privacy Policy or wish to access or update your data, please contact: traumainformedteachercourse@gmail.com

Site Policy

1. Introduction

By accessing or using our website (traumainformedteacher.ie) you agree to comply with and be bound by the following Site Policy Agreement. If you do not agree with these terms, please do not use our services.

2. Terms of Use

  • You agree not to share your account login details with others.

  • You shall not engage in any illegal or unauthorized use of the course materials.

2.2. Intellectual Property

  • All course content, including videos, text, graphics, and other materials, are the property of Grace O’Connor, unless stated otherwise.

  • You may not copy, distribute, resell, or modify any content without prior written permission.

3. Privacy Policy

3.1. Data Collection & Usage

  • We collect personal information such as your name, email, and payment details to provide access to our courses.

  • Your data will never be sold to third parties.

4. Technical Support

  • We provide support via email and through our FAQ page.

  • Response time is typically within 1 business day.

  • We are not responsible for technical issues caused by third-party services (e.g., internet providers, browsers).

5. Limitation of Liability

  • We do not guarantee any specific results from our courses.

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website.

6. Changes to This Agreement

We reserve the right to update this Site Policy Agreement at any time. Changes will be posted on this page with an updated revision date.

Participants must agree to the Terms of Use, which include:

  • Expectations for respectful and professional engagement in discussions.

  • Adherence to data protection and GDPR regulations, ensuring participant privacy.

  • Guidelines on acceptable behaviour, academic integrity, and assessment submission

Violation of site policies may result in warnings, content removal, or suspension from the course.

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